Evaluation and Licensing

What is the product licensing model?

The product is licensed per server. More exactly, the SharePoint front-end servers (WFE). That is, each SharePoint server requires a specific activation license.

Can I evaluate the product before purchasing?

Yes. The evaluation version of Kaldeera products (trial) are fully functional. The evaluation version expires in 30 days.

I have a farm with multiple servers, is there any volume discount?

Yes. When you place an order for more than 2 servers, we guarantee a discount. For more information, please contact our sales team: sales@kaldeera.com.


Does this product work with a browser other than IE?

It works with any type of browser (IE, Firefox, Chrome, Opera, ...) thanks to its Silverlight technology design.

Is it compatible with Windows Server 2008?

Yes. All Kaldeera products are compatible with Windows Server 2008 platform.

Does this product work with MOSS 2007 (Microsoft Office SharePoint Server) and WSS 3.0 (Windows SharePoint Services)?

Indeed, this product is compatible with both versions of SharePoint. That is, it works with either MOSS 2007 or WSS 3.0.

Installation and Activation

I have installed the product, how do I activate it now?

Once the product has been installed in a SharePoint server, follow the procedure explained in the product video section.

Is it necessary to activate the product to obtain the evaluation version (trial)?

Indeed, it is necessary to generate an activation key for any version of the product.

Can the product be installed in a 64 bits environment?

Yes. All Kaldeera products are designed to work indiscrimately across 32 and 64 bits environments.

I have reinstalled the product on another server, can I use the same activation key?

No. The product activation key is specific to each SharePoint server. It is therefore necessary to request a new key for each product installation.

Product Performance

What is Kaldeera ScanIN for?

It allows you to scan your documents from wherever you are to SharePoint libraries or lists, and thereby achieve all the objectives without having to deploy client applications on its users.

Do I have to re-scan the documents I have scanned with the evaluation version when I purchase the commercial version?

No. All documents have been scanned with the evaluation version are fully valid. No upgrade process is necessary.

Upgrading to SharePoint 2010

Will the product work when updating to SharePoint 2010?

Yes. Kaldeera products will continue to work when upgrading to 2010 version.
The annual support guarantees free Kaldeera products updates. When renewing annual support you will receive the new versions of the products purchased, prepared for SharePoint 2010.

Support and maintenance

What support options are available?

Kaldeera offers several support plans, to ensure you receive product updates at no additional cost. You can also use our support service to solve product problems.
For more information, visit our "Support" section.